HIPAA Compliance
Pulse Health is designed from the ground up to meet and exceed HIPAA requirements for the protection of your health information.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that establishes national standards for the protection of sensitive patient health information. It requires organizations that handle Protected Health Information (PHI) to implement appropriate safeguards.
As a platform that stores and processes your health data, Pulse takes HIPAA compliance seriously. We go beyond the minimum requirements to ensure your information is protected with the highest standards of security and privacy.
HIPAA Key Requirements
Privacy Rule
Protects the privacy of individually identifiable health information
Security Rule
Sets standards for the security of electronic protected health information
Breach Notification
Requires notification following a breach of unsecured PHI
Enforcement Rule
Contains provisions for compliance and penalties
How Pulse Meets HIPAA Requirements
We implement comprehensive administrative, physical, and technical safeguards to protect your health information.
Technical Safeguards
- AES-256 end-to-end encryption
- Unique user identification
- Automatic session timeout
- Audit controls and logging
- Transmission security (TLS 1.3)
Physical Safeguards
- SOC 2 Type II certified data centers
- Facility access controls
- Workstation security policies
- Device and media controls
- Disaster recovery planning
Administrative Safeguards
- Security management processes
- Workforce training program
- Information access management
- Security incident procedures
- Contingency planning
Access Controls
- Role-based access permissions
- Multi-factor authentication
- Patient-controlled sharing
- Time-limited access grants
- Instant access revocation
Audit & Accountability
- Complete access logging
- Tamper-proof audit trails
- Regular compliance reviews
- Third-party security audits
- Vulnerability assessments
Breach Response
- Incident response plan
- Breach detection systems
- Notification procedures
- Risk assessment protocols
- Documentation requirements
Business Associate Agreements
When healthcare providers or covered entities use Pulse to manage patient data, we enter into Business Associate Agreements (BAAs) that formally establish our obligations to protect PHI.
Our BAA outlines:
- Permitted uses and disclosures of PHI
- Safeguards we implement to prevent unauthorized use
- Our reporting obligations for security incidents
- Requirements for subcontractors and agents
- Return or destruction of PHI upon termination
Need a BAA?
Healthcare organizations and covered entities can request a Business Associate Agreement by contacting our compliance team.
Your HIPAA Rights
HIPAA grants you specific rights regarding your health information. Pulse makes it easy to exercise these rights.
Right to Access
You can access all your health information stored in Pulse at any time, from any device.
Right to Amend
You can request amendments to your health records if you believe information is incorrect.
Right to an Accounting
View a complete log of who has accessed your information and when.
Right to Request Restrictions
You control exactly who can access your data and what they can see.
Right to Confidential Communications
Choose how and where you receive communications about your health.
Right to a Copy
Export all your health data in standard formats at any time.
Beyond HIPAA
We pursue additional certifications and comply with international standards to provide the highest level of protection.
SOC 2 Type II
Annual third-party audits verify our security controls
HITRUST CSF
Healthcare industry security framework certification
GDPR
European data protection compliance
State Privacy Laws
Compliance with CCPA, VCDPA, and other state regulations
Questions About Compliance?
Our compliance team is here to answer any questions about HIPAA or our security practices.